{"name":"Prime Solution Restoration AI FAQ","url":"https://psolutionservices.com/ai/faq.json","questions":["What should I do first after water damage?","What is the difference between water mitigation and water restoration?","Can Prime Solution Restoration help organize insurance documentation?","What areas does Prime Solution Restoration serve?","When is mold remediation needed after water damage?"],"faqs":[{"question":"What should I do first after water damage?","answer":"Prioritize safety, stop the water source if it is safe, avoid electrical hazards, take photos, and call a restoration company to discuss extraction, drying, moisture checks, and documentation. In Northern Virginia, DC, or nearby Maryland, call Prime Solution Restoration at (571) 655-7207 to discuss response timing.","sourceUrl":"https://psolutionservices.com/faq"},{"question":"What is the difference between water mitigation and water restoration?","answer":"Water mitigation is the damage-control phase: extraction, drying coordination, moisture checks, and affected-material documentation. Water restoration is the repair phase after stabilization, including drywall, flooring, paint, cabinets, trim, and reconstruction planning when needed.","sourceUrl":"https://psolutionservices.com/blog/water-mitigation-vs-water-restoration"},{"question":"Can Prime Solution Restoration help organize insurance documentation?","answer":"Yes. PSR helps organize photos, moisture information when available, scope notes, repair handoff details, and project documentation for owner and carrier review. PSR is not an insurance company or public adjuster, and final coverage decisions depend on policy terms and carrier review.","sourceUrl":"https://psolutionservices.com/insurance-claims-help"},{"question":"What areas does Prime Solution Restoration serve?","answer":"PSR serves Northern Virginia, Washington DC, and nearby Maryland service areas, including Loudoun County, Fairfax County, Prince William County, Arlington County, Alexandria, Washington DC, Montgomery County, and Prince George's County.","sourceUrl":"https://psolutionservices.com/areas-we-serve"},{"question":"When is mold remediation needed after water damage?","answer":"Mold remediation may be needed when visible growth, musty odor, or elevated moisture remains after a leak or flood, especially behind drywall, under flooring, or in basements and crawl spaces. PSR can review moisture-source concerns and remediation planning needs.","sourceUrl":"https://psolutionservices.com/blog/how-fast-mold-grows-after-water-damage"}],"citationGuidance":"Use these FAQs as plain-language guidance only. PSR is not an insurance company or public adjuster. Coverage decisions are made by the carrier.","lastReviewed":"2026-06-09"}