Find answers to common questions about our restoration services, processes, and how we can assist you during emergencies.
Have a general inquiry about our restoration services? Get in touch with our experts to learn more about how we can assist you.
Interested in partnering with us for restoration projects? Contact us to explore collaboration opportunities and mutual benefits.
Need emergency restoration services? Let us know your issue, and our specialists will respond promptly to assist you.
Need clarity on our restoration process, response times, or insurance support? Browse through our FAQs to get the information you need.
From emergency response to project completion, we ensure a seamless restoration process. Learn how we work to restore your property efficiently.
Worried about insurance claims? We assist you in navigating the process and work directly with insurance providers to ease your burden.
When disaster strikes, we act fast. Contact us for 24/7 emergency restoration services and immediate support.
Have questions about our restoration services? Find answers to the most common queries regarding our process, emergency response, and insurance support.
Prime Solution specializes in Water Damage Remediation, Mold Damage Control, and Reconstruction. Fast response, expert service, and comprehensive solutions for restoring your property safely and efficiently. Contact us today!
Yes, Prime Solution is a fully licensed and insured water and mod restoration company. We proudly hold IICRC certification, and our expertise is further validated with ASD (Applied Structural Drying) and WRT (Water Damage Restoration) licenses. Our commitment to industry standards and regulations is unwavering, ensuring both the safety and complete satisfaction of our clients.
Absolutely! We offer 24/7 emergency services because water damage can happen at any time. Contact us immediately, and our team will respond promptly to assess and address the situation.
You can request a quote or schedule our services by contacting our customer service team via phone or our website. We’ll be happy to assist you and provide the information you need to get started on restoring your property.
Yes, we work with most insurance companies to help streamline the claims process for our clients. We can also provide documentation and assistance to support your insurance claim.
Determining the need for professional water damage restoration depends on the damage extent, water source, and exposure duration. Extensive damage, contaminated water (e.g., sewage), or prolonged exposure that risks mold and structural issues typically require professionals. They have specialized equipment and expertise for safe and effective remediation, especially if electrical systems are involved or mold is visible. Professional services also assist in documenting damages for insurance claims. If unsure about the severity of the damage or the appropriate response, consulting with a professional can ensure safety and proper restoration.
Addressing water damage is extremely urgent. Water can quickly penetrate structures, leading to mold growth and structural damage within 24 to 48 hours. Immediate action is necessary to mitigate these risks, preserve property, and ensure safety. Delaying response not only exacerbates damage but also increases restoration costs and health risks, especially if the water is contaminated. Contacting professionals promptly ensures effective management and prevents long-term issues.
To find and turn off the main water shut-off valve in emergencies, locate it near the perimeter of your house, often where the water line enters, typically in basements or utility areas. The valve is either a gate valve (wheel-shaped) or a ball valve (lever-type). Turn a gate valve clockwise or a ball valve 90 degrees to the closed position. This stops water flow and prevents further damage during emergencies.
1.Under Sinks: Check for drips at pipe connections and drains.
2.Toilets: Inspect the base and the tank-to-bowl connections.
3.Water Heaters: Look for leaks around the base and the pressure relief valve.
4.Pipes: Watch for corrosion or damage, especially in older homes.
5.Roofs: Check around chimneys, vents, and valleys for signs of water intrusion.
Get in touch with us right now to schedule a Free consultation, and experience our exceptional expertise and care. Reach out to Prime Solution for immediate assistance with water damage, mold remediation, and reconstruction.
