24 HOUR SERVICE - 7 DAYS A WEEK
Office Address42785 Generation Dr, Ashburn
Contact Mailoffice@psolutionservices.com
Prime Solution
Restoration FAQ

Common Questions

How quickly can you arrive on-site for an emergency?

Time is critical in restoration. Our emergency teams are available 24/7/365 and typically arrive within 60 minutes or less in Loudoun, Fairfax, and Prince William County.

Do you work directly with my insurance company?

Yes. We are insurance-approved restoration experts. We handle the documentation, moisture mapping, and photo evidence required by your carrier and can bill them directly to minimize your out-of-pocket stress.

What should I do immediately after water damage?

First, ensure your safety and turn off the main water valve if possible. Avoid using electrical appliances in wet areas. Call us immediately at (571) 655-7207 to start the extraction process before mold begins to grow.

Are your technicians certified?

Absolutely. Every lead technician at PSR is IICRC Certified (Institute of Inspection Cleaning and Restoration Certification). We follow strict scientific protocols for structural drying, fire cleanup, and mold removal.

Do you provide free inspections?

Yes, we provide no-obligation free inspections for property damage. We use thermal imaging and moisture meters to assess the hidden damage and provide you with a clear action plan.

Call +1 (571) 655-7207 - Free 60-Min Response
Last Inspection RequestedJohn D. from Arlington requested a free inspection 2 hours ago