Last Updated: 2026
By accessing our website and engaging our restoration services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site or our services.
All restoration services (Water, Fire, Mold, etc.) are subject to a written service agreement or "Work Authorization" signed by the property owner or authorized representative. We reserve the right to refuse service for any property assessed as unsafe for our technicians.
While we assist in coordinating with insurance providers, the ultimate responsibility for payment of restoration services lies with the property owner. You agree to direct your insurance carrier to issue payments directly to Prime Solution Restoration for services rendered.
Payments for deductibles or non-covered services are due upon completion of the mitigation phase unless otherwise agreed upon in writing. Late payments may be subject to interest charges.
Prime Solution Restoration shall not be liable for any pre-existing structural issues, environmental hazards not disclosed by the owner, or secondary damage resulting from a delay in authorizing emergency mitigation services.