
Stop the source and stay safe
If it is safe to do so, shut off the water source and avoid rooms with standing water near outlets, panels, or appliances. Electrical hazards and contaminated water can turn a cleanup into a serious safety risk.
Document the damage before cleanup
Take photos and short videos of affected floors, walls, ceilings, furniture, and visible water lines. This gives your insurance adjuster a clearer record of what happened before materials are moved or removed.
Start drying and moisture checks promptly
Water can move behind baseboards, under flooring, and into wall cavities. A restoration team can use moisture readings, thermal imaging when useful, air movers, and dehumidifiers to review hidden areas and guide drying decisions.
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