
Discover the critical actions you need to take in the first hour of a flood to save your property.
Stop the source and stay safe
If it is safe to do so, shut off the water source and avoid rooms with standing water near outlets, panels, or appliances. Electrical hazards and contaminated water can turn a cleanup into a serious safety risk.
Document the damage before cleanup
Take photos and short videos of affected floors, walls, ceilings, furniture, and visible water lines. This gives your insurance adjuster a clearer record of what happened before materials are moved or removed.
Start professional drying fast
Water can move behind baseboards, under flooring, and into wall cavities. A certified restoration team uses moisture meters, thermal imaging, air movers, and dehumidifiers to dry hidden areas before mold can take hold.
Need help with property damage now?
Prime Solution Restoration is available 24/7 for emergency water, fire, mold, and cleanup calls across Northern Virginia, DC, and Maryland.
+1 (571) 655-7207